Trump’s T1 Phone Still Missing in Action: Months of Delays, Confusion, and Silence Leave Pre-Order Customers Frustrated

 Trump’s T1 Phone Still Missing in Action: Months of Delays, Confusion, and Silence Leave Pre-Order Customers Frustrated

By SDCNewsOne

APACHE JUNCTION AZ [IFS] -- The Trump T1 smartphone — heavily promoted as the first flagship device of “Trump Mobile” and originally slated to hit doorsteps in August 2025 — still hasn’t shipped to a single customer as November closes. What began as a splashy MAGA-branded launch has drifted into a fog of shifting delivery dates, inconsistent customer service responses, and a conspicuous lack of communication from the company.

For customers — some of whom put down a $100 deposit more than six months ago — the biggest update they’ve seen recently is a vague promise on the Trump Mobile homepage that the phone will arrive “later this year.”

Four Months Late, With No Shipments in Sight

According to company statements earlier this year, the T1 was expected to roll out in August, with promotional materials touting the device as a “secure, America-first smartphone” positioned as an alternative to Big Tech hardware and software ecosystems. That launch window passed quietly, replaced by a new internal target: October.

Then October came and went. No shipments.

Customer service representatives — who appear to be working from shifting scripts — gave some callers a tentative November delivery window. November has now passed too, again with no phones shipped.

NBC News reporters who placed deposits as part of their coverage confirmed they have not received their devices or any proactive updates.

Consumers Say They’ve Been Left in the Dark

What’s frustrating customers most isn’t just the delay, but the silence. Trump Mobile has not issued a single broad update or formal statement on what’s holding the T1 back.

Instead, customers report having to chase down information through the company’s 24-hour support line at (888) 878-6745, where operators are polite and U.S.-based, but not always aligned on the same message. Some callers are told the phone is in “final production,” others that shipping will begin “soon,” and still others that the company is “awaiting a new timeline.”

Meanwhile, the company’s website has been reduced to one line: the phone is coming “later this year.”

A Familiar Pattern in the Political Tech Space

The T1’s delays echo a growing pattern in political-branded technology ventures: big launch events, large pre-order pushes, then months of delays as companies navigate complex supply chains, limited manufacturing experience, and regulatory compliance hurdles that ordinary tech giants long ago learned to manage.

Tech analysts say that building a smartphone from scratch — especially with promises of “enhanced security” and alternative software stacks — is extraordinarily difficult, even for industry veterans. Whether Trump Mobile underestimated that difficulty or encountered unexpected obstacles is unclear, because the company has declined to respond to media inquiries for weeks.

What Customers Can Do Now

For those awaiting their T1 — or reconsidering their purchase — there are a few options:

• Call Trump Mobile customer support at (888) 878-6745 for the most up-to-date information on your specific order. Operators are available 24/7.

• Check TrumpMobile.com for any official announcements, though updates have been sparse.

• Consider requesting a refund. Customers concerned about the mounting delays or lack of communication can inquire about refund policies when contacting customer service.

For now, the T1 smartphone remains a product with a high-profile name, strong interest from Trump’s political base, and zero units delivered. Whether Trump Mobile can course-correct, communicate a clear timeline, and win back customer confidence remains to be seen — but with December approaching, the clock is working against those promises of “later this year.”

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